Privacy Policy

At HOMCOM Shop, accessible via newhomedecordeals.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, purchase our products, or use our services. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we gather include:

• Personal Identification Information: Name, email address, shipping address, billing address, and phone number when you place an order or create an account.
• Payment Information: Credit/debit card details (processed securely via encrypted gateways), PayPal account information, and transaction history. Note that we do not store full payment card numbers on our servers.
• Technical Data: IP address, browser type, device information, operating system, and pages visited, collected automatically through cookies and similar technologies.
• Usage Data: Information on how you navigate our website, products viewed, and interaction with our content, to enhance user experience and site functionality.
• Communication Data: Records of correspondence when you contact our customer support team at [email protected].

2. How We Use Your Information

Your data helps us deliver a secure, efficient, and tailored service. We use it for:

• Order Processing: To process transactions, arrange shipments, and provide order confirmations and updates.
• Customer Service: To respond to inquiries, manage returns, and offer support.
• Personalization: To recommend products aligned with your preferences and improve website layout based on user behavior.
• Marketing: To send promotional emails (only with your consent) about new products, special offers, or updates. You may opt out at any time.
• Security: To detect and prevent fraud, unauthorized transactions, and other illegal activities.
• Legal Compliance: To meet applicable legal and regulatory requirements.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. However, we may share information with:

• Service Providers: Trusted partners such as payment processors (e.g., PayPal), shipping carriers, and IT service providers, who assist in website operations and order fulfillment under strict confidentiality agreements.
• Legal Authorities: When required by law, regulation, or legal process, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred to the new entity, subject to the same privacy commitments.

Data is shared only to the extent necessary for these purposes and in compliance with applicable privacy laws.

4. Data Storage and Security

We implement robust measures to safeguard your information:

• Storage: Data is stored on secure servers located in the United States and other regions, accessible only to authorized personnel.
• Encryption: We use SSL encryption for data transmission and adhere to industry standards for protecting financial transactions.
• Retention: We retain personal data only as long as necessary for the purposes outlined, or as required by law.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: Request access to or correction of your personal information.
• Deletion: Request deletion of data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Consent Withdrawal: Withdraw consent for data processing where applicable.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe, in accordance with applicable laws like the GDPR for EU residents.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Functional Cookies: Essential for website functionality, such as remembering cart items or login sessions.
• Analytical Cookies: Help us analyze traffic and improve site performance (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant ads based on your interests (you can manage preferences via browser settings).

Most browsers allow you to control cookies through settings. However, disabling cookies may limit certain website features.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with legal frameworks like the GDPR, using standard contractual clauses or other adequacy mechanisms to protect your data.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or laws. We encourage you to review it regularly.

10. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

Thank you for choosing HOMCOM Shop. We are dedicated to safeguarding your privacy while helping you create your dream home.