FAQ

1. What types of furniture do you offer?

We specialize in a variety of furniture categories to suit your home needs, including Chairs, Console Tables, End & Side Tables, Sofa Beds, Sofas & Couches, Storage Furniture, and TV Stands & Entertainment Centers. Our products are designed to blend style, functionality, and affordability, perfect for modern living spaces.

2. Are your products high-quality?

Absolutely! We work directly with quality manufacturers to ensure that every piece is durable, well-crafted, and designed to transform your house into a home. Our focus is on delivering value without compromising on aesthetics or functionality.

1. Where do you deliver?

We offer global delivery to most regions worldwide, excluding some areas in Asia and remote locations. Our goal is to make beautiful furniture accessible to everyone, everywhere.

2. What shipping options are available?

We provide two convenient options:
– Standard Shipping: For $12.95, we use trusted carriers like DHL or FedEx to deliver within 10-15 business days after dispatch.
– Free Shipping: For orders over $50, we use EMS for delivery within 15-25 business days after dispatch. This is a great economical choice!

3. How long does order processing take?

Please allow 1-2 business days for processing before dispatch. During peak seasons, it may take up to 3 business days. We appreciate your patience!

4. How can I track my order?

Once your order is shipped, you’ll receive tracking information. If you have any questions, contact us at [email protected] for assistance.

1. What is your return policy?

We offer a generous 15-day return policy from the date of receipt. If you’re not satisfied, our customer service team will help make it right. Please ensure the product is in its original condition for a smooth return process.

2. How do I initiate a return?

Contact us at [email protected] within 15 days of receiving your order. We’ll guide you through the process and ensure a hassle-free experience.

1. What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are secure and encrypted to protect your information.

2. Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster shopping experience in the future.

How can I contact customer support?

We’re always here to help! Reach out to us at [email protected] for any inquiries. Our team is dedicated to providing prompt and friendly assistance.